1. The Terms and Conditions Herein, acceptable usage policy and responsible usage policy directed by blue net from time to time shall constitute and will be an integral part of the agreement between blue net and customer with respect to the services. Blue net reserves the right to change any or all aspects of this agreement, operating rules, usage guidelines, prices governing the services, services plans, the pricing structure, or product/ service policies at any time without prior intimation to the customer. The customer acknowledges that it is his/her sole responsibility to appraise himself/ herself of the terms and conditions and responsible usage policy, as amended from time to time and agrees to abide by the same. The customer shall visit web site to appraise himself of the latest terms and conditions, services plan & policies etc.
2. Every subscriber registration must be done with correct details such as name, address, telephone number and e-mail address, etc. in case of any change, the same should be updated by the respective subscriber without fail or delay
3. The service is being provided subjected to all the applicable Indian laws, rules and regulations.
4. Blue net shall provide service to the customer, in accordance with the terms and conditions, and as amended from time to time, till the expiry of the specified period for which the customer has paid for.
5. The service change is payable in advance and is non-refundable. All taxes, duties, charges or any other levies of any nature whatsoever, payable for the service shall be payable by the customer in addition to the service charges.
6. The customer also acknowledge and accepts that in the very nature of the service to be provided there can be number of factors affecting the provision of the service by Blue Net and the obligation of Blue Net to provide the service shall be on best endeavour basis.
7. Blue net shall not be liable to the customer for any loss, expense or damage of any kind on connection with the performance of its obligations under this contract or arising from disruption, interruption, suspension or malfunction of the service, for whatsoever reason except when there is deliberate failure or breach or he part of blue net.
8. The customer shall take full and sole responsibility for preserving the secrecy of the password. The customer acknowledge and accept that considering the nature of the service there will be a need to change the password from time to time to avoid misuse and to maintain secrecy. Blue net shall not be responsible for any wrongful or unauthorized use, under any circumstances.
9. Telephony on internet is permitted to a limited extent i.e. (i) from PC to PC within or outside India (ii) PC in India to telephone outside India (m) IP based H.323/SIP terminals connected directly to ISP nodes to similar terminals within or outside India. The customers shall strictly comply with the above and the persons involved are liable to be proceeded with the punished.
10. The customer agrees that the Broadband service is a single PC connection. Blue net shall not be responsible for any downgrade of service due to re-distribution by the customer.
11. The "backbone" i.e. the cables, switches, ONU, Media Convector, Wireless equipments, etc. installed by blue net is the exclusive properly of blue net and customer shall not remove/relocate these without prior consent form blue net.
12. The responsible usage policy seeks to ensure that broadband access is affordable to the largest number of people and provides a satisfactory value based service level.
